Last Updated: 12-06-2023
Overview
Thank you for choosing Leegal Solutions. We strive to provide high-quality products and services to our valued customers. However, we understand that there may be situations where you may need to request a refund or return. This Refund and Returns Policy outlines the terms and conditions applicable to such requests.
1.Software Products
1.1 Refunds: We offer a [number of days]-day money-back guarantee for our software products. If you are not satisfied with your purchase, you may request a refund within [number of days] days from the date of purchase. To be eligible for a refund, you must provide a valid reason and proof of purchase. Refunds are processed in the original form of payment.
1.2 Returns: As our software products are delivered electronically, there is no need to return physical items. Once a refund is approved, your access to the software product will be deactivated.
Services
2.1 Refunds: Refunds for services are handled on a case-by-case basis. If you are dissatisfied with the services provided by Leegal Solutions, please contact us within [number of days] days from the completion of the service. We will review your request and, if deemed appropriate, provide a refund based on the specific circumstances. Refunds, if approved, will be processed in the original form of payment.
2.2 Returns: Returns are not applicable to services rendered by Leegal Solutions.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Damaged or Defective Products
If you receive a damaged or defective physical product from Leegal Solutions, please contact us within [number of days] days of receiving the item. We will arrange for a return or replacement, depending on the specific situation. To be eligible for a return or replacement, you must provide photographic evidence of the damage or defect.
Non-Refundable Items and Exceptions
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
The following items and situations are non-refundable:
4.1 Downloadable Products: Once a software product or digital download is purchased and downloaded, it is considered non-refundable.
4.2 Services Already Rendered: If Leegal Solutions has already provided the agreed-upon services, refunds will not be issued unless there are extenuating circumstances.
4.3 Third-Party Products or Services: Any products or services purchased through third-party providers are subject to the refund and returns policies of those providers. Please refer to their respective policies for more information.
How to Request a Refund or Return
To request a refund or return, please contact us using the following information:
Leegal Solutions Address: GS006, Vikash Nagar, Ramgarh Cantt, Jharkhand 829122
Email: mail@leegal.in
Phone: +91 9572191163
Please provide your name, order or invoice number, reason for the refund or return request, and any supporting documentation or evidence, if applicable. We will review your request and respond to you in a timely manner.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Changes to this Policy
Leegal Solutions reserves the right to modify or update this Refund and Returns Policy at any time. Any changes made will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about any updates.
If you have any questions or concerns about our Refund and Returns Policy, please contact us using the information provided above. We are committed to addressing your inquiries and resolving any issues to ensure your satisfaction.
Thank you for choosing Leegal Solutions. We appreciate your business and look forward to serving you.
Need help?
Contact us at contact@leegal.in for questions related to refunds and returns.